Privacy Policy

Information Collection

At Herbal Cleanse, we are committed to protecting your privacy. We collect information primarily to process orders and to provide you with a personalized shopping experience. We may collect both personal and non-personal information about you, such as your name, email address, mailing address, and payment information. Our collection methods include direct interaction when you register, place an order, or subscribe to our newsletter, as well as automated technologies when you interact with our website. We ensure that our data collection practices comply with the laws of the United States of America, ensuring both transparency and security. By using our website, you consent to our collection of information in adherence to this privacy policy.

Use of Information

We utilize the information collected from users to process orders, manage accounts, and enhance customer service. Moreover, we may use your details to improve our website and product offerings through personalized marketing strategies. Your personal data may also be used to communicate important notifications regarding changes to our services and policies. We strictly limit access to your data to authorized personnel only, in compliance with applicable United States data protection legislations. We are committed to ensuring that your information is secure and employ suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

Sharing of Information

Your personal information may be shared with third-party service providers for the purpose of fulfilling orders, processing payments, and delivering marketing communications. We ensure these third parties adhere to strict privacy policies that comply with the laws of the United States of America. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except as required by law or to protect the rights, property, or safety of our business and others. We may release information when it is necessary to comply with the law, enforce our site policies, or protect the rights of ourselves and others.

Data Security

Herbal Cleanse takes comprehensive measures to protect your information from unauthorized access, use, or disclosure. We employ secure server software and other robust security technologies to protect your personal data both online and offline. Our security measures include encryption, firewalls, and secure protocols compliant with United States security standards. Despite these efforts, we cannot guarantee absolute security of data transmitted over the internet. By using our services, you acknowledge the risks inherent in electronic communications and ensure that you communicate sensitive information through secure channels.

Your Rights and Choices

You have the right to request access to the personal information we hold about you, to have any inaccuracies corrected, and to request deletion where applicable under United States law. You may also choose not to provide certain information; however, this may restrict your ability to use some features of our website. To exercise your rights, or for any issues or inquiries regarding your data, please reach out to us at [email protected]. We endeavor to address all requests promptly, in compliance with legal requirements. You also have the right to opt-out of receiving marketing communications from us by following unsubscribe instructions provided in these communications.

Contact Information

For any questions regarding this Privacy Policy, please contact our data protection officer, Serena Greenfield, at the following address: Toowong Village, Shop 35, 9 Sherwood Road, Toowong QLD 4066, Australia. You can also contact us via email at [email protected]. All communications should include your name and detailed information regarding your inquiry or request.