CCPA Compliance

Herbal Cleanse is committed to respecting your rights under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA). This page explains how these laws apply to our website and how you can exercise your rights as a California resident.

Scope and Applicability

Although Herbal Cleanse does not collect personal information through user registration or account creation, we may automatically collect certain personal data through website analytics, cookies, and server logs. This includes IP addresses, browsing behavior, device identifiers, and usage patterns. The CCPA/CPRA applies to all California residents whose personal information is collected by businesses operating online, regardless of physical presence in California.

Your Rights Under CCPA/CPRA

As a California resident, you have the following rights:

• Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request the deletion of your personal information collected by Herbal Cleanse, subject to certain legal exceptions.
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information for targeted advertising. However, you may still exercise this right by submitting a request, and we will confirm your status as opted-out.
• Right to Non-Discrimination: We will not deny you goods or services, charge different prices, or provide a different level of service because you exercised your CCPA/CPRA rights.

How We Comply

Herbal Cleanse does not maintain a user database or collect personally identifiable information through forms or accounts. Any data collected is anonymized and aggregated for analytical purposes. We do not engage in the sale or sharing of personal information as defined under the CCPA/CPRA. We honor all valid consumer requests and maintain internal procedures to verify identity and fulfill rights requests within legal timeframes.

Data We Process

Under CCPA/CPRA, the following categories of personal information may be collected automatically:

• Identifiers: IP address, browser type, device ID
• Internet Activity: Pages visited, time spent, click behavior
• Geolocation Data: Approximate location derived from IP address
• Usage Data: Frequency of visits, referral sources

This data is used solely for website performance, traffic analysis, and improving user experience. No personal information is linked to your name, email, or other direct identifiers.

Legal Basis for Processing

Our processing of personal information is based on legitimate interests: improving website functionality, ensuring security, analyzing user engagement, and complying with legal obligations. We do not process sensitive personal information as defined under CPRA.

How to Exercise Your Rights

To exercise your rights under the CCPA/CPRA, please submit a request by emailing us at [email protected]. Include your full name, California residency status, and specify the right you wish to exercise (e.g., "Access My Data" or "Delete My Information").

We may request additional information to verify your identity, such as your postal address or the last four digits of a credit card used on our site (if applicable). We do not require you to create an account to submit a request.

Response Timeframes

We will acknowledge your request within 10 business days and respond within 45 calendar days. If additional time is needed, we will notify you and explain the reason for the delay. We may extend the response period by an additional 45 days if reasonably necessary.

No Discrimination Policy

Herbal Cleanse will not discriminate against you for exercising your CCPA/CPRA rights. You will not be denied access to our website, charged different prices, or offered inferior services because you chose to request access, deletion, or opt-out of data sharing.

Updates and Changes

We may update this CCPA Compliance page periodically to reflect changes in the law or our practices. Any material changes will be posted on this page with an updated "Last Updated" date.

Contact Information

If you have questions about this CCPA Compliance page or wish to submit a rights request, please contact:

Serena Greenfield
Email: [email protected]
Address: Toowong Village, Shop 35, 9 Sherwood Road, Toowong QLD 4066, Australia

For inquiries related to CCPA/CPRA compliance, please use the email above. We do not maintain a toll-free number or online portal for rights requests, but we respond to all valid email requests promptly.